How do I contact customer service?
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To get in touch with our customer service team, simply use our contact page, or send us an email at support-at@theonia.com and we will respond as soon as possible.
Do you offer a money back guarantee?
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We are confident you will love your Theonia products, which is why we offer a 60-day Money Back Guarantee on all purchases. If you are not 100% satisfied with your order, we will provide you with a full refund. No questions asked.
We'll simply ask you to return the remaining bottles back to us, and we'll refund you for the entire order.
Where are Theonia’s products made?
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All of our products are proudly made in the UK and Europe.
Do you offer international shipping?
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We are currently only shipping across the UK and EU.
How do I track my order?
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To find out the status of your order, get in touch with our customer service team, simply use our contact page, or send us an email at support-at@theonia.com and we will respond as soon as possible.
What are your processing and delivery times?
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1-2 day processing time and 3-5 day shipping time.